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Return & Refund

We want you to be thrilled with your musical purchase! That's why we offer a straightforward and fair return policy.

Mirloo Music Badge Vancouver Coquitlam
Mirloo Music Badge Vancouver Coquitlam
Mirloo Music Badge Vancouver Coquitlam

30-Day Hassle-Free Returns

You have 30 days from your purchase or shipping date to return or exchange your product for a full refund.

Purchases made as Christmas gifts after November 1st can be returned until January 15th.

To receive a full refund, items must be returned in their original condition, including all original packaging and accessories.

We reserve the right to adjust our return/refund policy to address situations where the policy is being used in a manner that is not in good faith.

Non-Returnable Items

Special orders

Earplugs and in-ear monitors

Print music (books and sheet music)

Harmonicas

Reeds

Products with missing accessories

Shipping Considerations

Original Shipping Costs

If your purchase included free shipping, the original shipping allowance will be deducted from your refund, unless you purchased shipping insurance.

Shipping Insurance

Please note that shipping insurance is non-refundable.

Mirloo Music logo Vancouver & Coquitlam

Contact information:
 

  • Location 1: 1353 Marine Drive, West Vancouver, V7T 1B6

  • Location 2: Henderson Place Mall, 1163 Pinetree Wy#2046, Coquitlam, BC V3B 8A9

  • Tuesday - Friday: 11 AM - 8 PM

  • Saturday: 11 AM - 1 PM

Business hour:
 

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Studio Location

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